Support
GarageFloor24 (GF24) was established in 2016 to integrate a local, diversified, highly-trained team dedicated to the maintenance of machine automation used in commercial applications with a remote, equally qualified, 24-7 monitoring team to mitigate the time required to resolve customer issues to deliver 99.99% uptime of each installation.
Two Activities One Goal: 99.99% Reliability
MSA
Maintenance Service Agreements
- On-site Monthly Maintenance Services
- Emergency Repair Services
- Spare Parts Inventory, Manuals, Training
- Maintenance Service Levels (Bronze, Silver, Gold)
MSP
Monitoring Service Plan
- 24-hour Monitoring
- 24-hour Support
- 24-hour Remote Operation
- 24-hour Report Generation Capability
Connected 24/7
- The GF24 Monitoring Team is centrally located but connected to each system using high-speed Internet and custom SCADA software for immediate notification of Warning and Fault conditions. Additionally, the team uses machine animation for visual diagnostics and high-speed internet cameras for instant clarification of machine conditions and responses.
- The advanced SCADA software allows for predictive failure analysis that generates work-orders for on-site maintenance staff which corrects issues before a failure causes an unwarranted shut-down.
- Performance, asset management, and maintenance reports are also generated by GF24 software.
On-Site and On Demand
- GF24 Maintenance Team is trained and equipped for
ALL maintenance activities. - Communicates regularly with Monitoring team.
- Completes Routine Maintenance & Inspection, Service Requests and
Work Orders. - Manages on-site spare parts inventory.
- Available for E-SOR and System Enhancements.